Privacy Policy

When you interact with us, we may collect:

• Full Name
• Email Address & Phone Number
• Billing & Shipping Address
• Order History & Purchase Preferences
• Payment Details (via secure third-party gateways; we do not store card details)
• Business/Wholesale Information (for B2B clients)
• Device & Browser Data (for website analytics)
• Cookies & Tracking Data (for performance improvement)

We collect only the information necessary to provide you with safe, reliable, and efficient service.

We use your data solely for legitimate business purposes, including:

• Processing and fulfilling orders
• Managing deliveries and providing shipment updates
• Offering customer service and support
• Sending optional promotional updates (only if you opt in)
• Improving our product offerings and customer experience
• Wholesale/B2B account management
• Meeting legal, regulatory, and tax compliance requirements (including GST)

We implement strict measures to ensure your data is secure and confidential:

• SSL Encryption for all online interactions
• Secure Payment Processing via PCI-compliant gateways
• Firewall & Access Controls on servers and systems
• Restricted Staff Access to sensitive data
• Regular Reviews of security and privacy practices

As our valued customer, you have the right to:

• Access the personal data we hold about you
• Request corrections or updates to your information
• Ask for deletion of your data (subject to legal requirements)
• Withdraw consent from promotional communication at any time
• Raise concerns about data misuse or handling

We aim to process all verified requests within 30 days.

We do not sell or rent your personal information. Data may be shared only with:

• Logistics partners (for delivery of orders)
• Payment processors (for secure transactions)
• Government or regulatory authorities (when legally required)

This Privacy Policy may be updated periodically to reflect changes in law, technology, or business practices. Updates will always be posted on our website with a revised "Last Updated" date. We encourage you to review this page periodically.