Shipping Policy

• Orders are processed within 2–4 business days of payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Bulk/wholesale orders may require longer preparation time depending on quantity and product availability. Customers will be informed in advance.
• Furniture items with customisation requests may take 7–14 additional business days.

Worldwide Delivery

• Major Cities & Urban Areas: 5–8 business days after dispatch
• Standard International: 8–14 business days after dispatch
• Remote or Island Regions: 14–21 business days after dispatch

Note: We ship worldwide. Shipping costs and delivery times for wholesale orders depend on the destination country.

• Free delivery on eligible orders based on your region.
• Shipping costs will be displayed clearly at checkout based on location and weight.
• Large furniture items (beds, wardrobes, sofas) may require scheduled delivery — our team will coordinate a convenient time.

• All products are packed in protective, tamper-proof packaging to prevent damage in transit.
• Furniture items are bubble-wrapped, foam-padded, and secured in sturdy cardboard or wooden crates.
• Electronics and accessories are packed in original manufacturer packaging with additional outer protection.

Once dispatched, you will receive:

• A tracking ID via SMS/email
• A contact from our delivery partner to schedule delivery

Please allow 24–48 hours for tracking details to update after dispatch.

While we strive for timely delivery, certain factors may cause delays, including:

• Courier or logistics partner disruptions
• Extreme weather conditions
• Regional holidays or strikes

In such cases, our support team will provide updates and assistance promptly.